Michael Lee's Train of Thought

Thursday, January 17, 2008

Licensing On Demand

I'm a fan of the Salesforce.com platform, which is really moving beyond just the CRM and Sales applications in capabilities -- but I think the licensing is one of the more challenging pieces, especially considering that some people would use an application very rarely. So I'm interested to read that Salesforce adds a per login pricing option. I can certainly see the appeal of that sort of thing, especially if you want to have something where a wide variety of people use an online application very rarely, but you still want to take advantage of the platform.

It'll be very interesting to see how this develops. We'll see a variety of things like this, especially as the types of computers have change --- browser based computing seems to make more and more sense as we see things like iPhones, Blackberrys, MacBook Air, multiple OS environments, and so on.

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Thursday, October 04, 2007

Seeing Heroes

George Lucas at Dreamforce

Within the last two months I had the chance to see -- in the flesh -- two of the people that had a huge influence in making me who I am today. They were, in both cases, people that are a little eccentric and odd. And it was interesting to rate my reaction to both.

At the recent Salesforce.com conference, one of the speakers was Star Wars creator George Lucas. You don't get to be a geeky person of my generation and not have been hugely influenced by the original Star Wars. But George was very odd -- it might have been that it was a strange environment for him; I don't think he talks to thousands of people on a regular basis. And for the conference the topics of discussion were limited to his work with Edutopia, a very worthy program relating to helping and inspiring educators. And as a technologist, it is nice to see a discussion about how technology makes the world better, and not just the work environment better.

Sadly, I've been less impressed with George over the last decade than when I was a kid -- perhaps because he was foolish enough to do something new that was close enough to what he did when I was growing up. And that colored my experience, I'm afraid to say. He's odd and eccentric -- but it wasn't something that meant as much to me as I thought it would. [As opposed to another -- more technical -- keynote speech by Cisco's CEO John Chambers, which was very inspirational and impressive.]

We meet Tom Baker

On the other hand, when I was in London recently on vacation, I stopped by a convention in Earl's Court where Tom Baker, my first Doctor Who, was making an appearance. Tom Baker was the only living classic series Doctor Who I hadn't met, and my life would be different without Doctor Who in the same way that it would be different without Star Wars.

As you would expect, Tom Baker is as eccentric as you would expect. But he was, in person, a delight at this point in time. He acted as if he had known you forever, in a way. I've met my share of actors before -- and it has pretty much always been pleasant. But meeting Tom Baker literally put a smile on my face for hours -- and even now, makes me smile when I think about it. Perhaps because Tom Baker hasn't gone back to addition Doctor Who, and his work on Little Britain is hysterical on its own -- that there's something different about the experience of meeting Tom Baker that was different than seeing George Lucas.

Amazingly, I think this means that I've met a good percentage of the major influences in my life -- as I had a chance to see Steve Jobs, Bill Gates, and Douglas Adams a decade or so ago. And at San Diego Comic Con I was able to see Stan Lee and Mark Hamill.

It's interesting to think about how all of these influences tie together to make me who I am today.

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Friday, September 14, 2007

Use The Force

Considering George Lucas is going to be speaking at next week's Dreamforce conference, the title was inevitable for a post about what Salesforce.com has going on.

I'm of course very interested in seeing more about how Salesforce Enters Custom Application Market With Force.com -- I've been using Salesforce.com as part of my job for a while, and I've generally been a fan of the tool, and a believer that they can replace things that might live in a Microsoft Access database today, and many of the small little databases and applications that exist in most organizations.

Obviously, a big question is the total cost of ownership -- people are used to buying software once, and then maybe upgrading every few years. And with the rise of more and more open source software, much software can also be done for free.

There's always a bit of a lock-in -- but there's always a degree of "lock-in" for a lifecycle of a process, and converting from an old system to a new system is hard -- and every new system will become an old system in time. Even something like an open-source system like Linux will lock you into regularly having a Linux expert around.

I'm especially intrigued to see that in some of the promotional materials that have already started to leak out about force.com that we're seeing the "not-ready-for-the-Enterprise" iPhone used as an input device. That may be attaching itself to a technology sexy device -- but part of me would expect to see a BlackBerry as a more logical front end.

And I suspect the same tools that they're demonstrating will also work with the BlackBerry -- perhaps taking over their existing Mobile applications, in the same way that I expect that Google Gears could replace the offline edition as well.

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Wednesday, May 30, 2007

Google and Salesforce

I'm intrigued by the possibility of Google Gears. It has the potential of making a lot of applications that currently rely on an always on internet connection.

There's already an offline client for Salesforce.com, everyone's favorite web-based on-demand CRM. And there are definite stories out there that Google and Salesforce are discussing *something*, and I think it's going to be more interesting than just connecting Gmail into Salesforce.

What if Salesforce worked (in some fashion) with Google Gears to make a better offline experience? Unlike Salesforce's current off-line client, this could be very much the same sort of experience online and offline -- much like the experience of using Google Reader will now be the same both online and offline. And if Google Reader can handle large amounts of feeds -- this might well be possible on the Salesforce side as well.

I'm not sure if this is something practical given Salesforce's architecture, and I haven't done any in depth research into Google Gears -- but I wonder if this might be it.

I'm not sure if this is going to happen -- but I think Google Gears could potentially be very interesting to follow for web-based software.

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Tuesday, November 14, 2006

Salesforce.com Search Engine

If you're working with the on-demand CRM package Salesforce.com and are looking for resources, I've set up a Salesforce Search Engine collecting related sites that I've found.

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